Kiddo Help — For centers

Invite staff to your center

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Chris

Last updated on Aug 8, 2026

Summary

Invite teammates so they can help manage waitlist, tours, and enrollment. Each person gets an email invite and a role that controls what they can see and edit.

Before you start

  • You need Super Admin or Admin access (only those roles manage users).
  • Know which locations a person should access if they are Staff or a Location Manager.

Steps

  1. Open Settings.
  2. Select User Management in the sidebar.
  3. Select Add New User.
  4. Enter First name, Last name, and Email.
  5. Choose a role:
    • Super Admin — Full control including users, billing, and all locations.
    • Admin — All operational data across locations; cannot manage users or billing.
    • Location Manager — Waitlist, tours, and enrollment for assigned locations only.
    • Staff — View waitlist and tours for assigned locations; limited editing.
  6. For Location Manager or Staff, select which locations they can access.
  7. Select Save. Kiddo sends an invite email to the new user.

The invitee follows the link in email to join Kiddo and access your center. Until they accept, their status shows Invited in the user table.

What happens next

  • New users sign in with the invited email (verification code or Google if enabled).
  • You can Edit roles or locations anytime, or Remove access when someone leaves.
  • For pending invites, open the row menu and select Resend Invite.

Common questions

Which role should I pick for a director?

Admin or Super Admin if they need all locations and settings. Use Location Manager if they only run one site.

The invite email did not arrive

Use Resend Invite from the user's action menu. Ask them to check spam and confirm the email address.

Can staff send offers or edit the waitlist?

Admin, Super Admin, and Location Manager can manage waitlist and offers for their scope. Staff is mostly view-only for waitlist and tours.

Do parents get user accounts this way?

No. This flow is for center staff only. Parents apply through your public waitlist link or sign in on the Parents tab at app.joinkiddo.com.

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