## Summary

Invite teammates so they can help manage waitlist, tours, and enrollment. Each person gets an email invite and a **role** that controls what they can see and edit.

## Before you start

- You need **Super Admin** or **Admin** access (only those roles manage users).
- Know which **locations** a person should access if they are Staff or a Location Manager.

## Steps

1. Open **Settings**.
2. Select **User Management** in the sidebar.
3. Select **Add New User**.
4. Enter **First name**, **Last name**, and **Email**.
5. Choose a **role**:
   - **Super Admin** — Full control including users, billing, and all locations.
   - **Admin** — All operational data across locations; cannot manage users or billing.
   - **Location Manager** — Waitlist, tours, and enrollment for assigned locations only.
   - **Staff** — View waitlist and tours for assigned locations; limited editing.
6. For **Location Manager** or **Staff**, select which locations they can access.
7. Select **Save**. Kiddo sends an invite email to the new user.

The invitee follows the link in email to join Kiddo and access your center. Until they accept, their status shows **Invited** in the user table.

## What happens next

- New users sign in with the invited email (verification code or Google if enabled).
- You can **Edit** roles or locations anytime, or **Remove** access when someone leaves.
- For pending invites, open the row menu and select **Resend Invite**.

## Common questions

### Which role should I pick for a director?

**Admin** or **Super Admin** if they need all locations and settings. Use **Location Manager** if they only run one site.

### The invite email did not arrive

Use **Resend Invite** from the user's action menu. Ask them to check spam and confirm the email address.

### Can staff send offers or edit the waitlist?

**Admin**, **Super Admin**, and **Location Manager** can manage waitlist and offers for their scope. **Staff** is mostly view-only for waitlist and tours.

### Do parents get user accounts this way?

No. This flow is for **center staff** only. Parents apply through your public waitlist link or sign in on the **Parents** tab at [app.joinkiddo.com](https://app.joinkiddo.com).

## Related articles

- In the app: **Settings → User Management**
- [Go-live checklist — what to configure before sharing your link](https://help.joinkiddo.com/hc/centers/articles/go-live-checklist)