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Summary
Your center's Kiddo subscription (separate from family waitlist/enrollment fees) is managed under Settings → Plan, Subscription & Billing. Super Admins can view the plan, usage, and payment method.
Before you start
- You need Super Admin access. Other roles cannot manage billing.
- Family-facing payments use Stripe Connect — see Connect Stripe for waitlist fees and payouts.
Steps
- Open Settings.
- Select Plan, Subscription & Billing.
- Review:
- Current plan and renewal timing
- Usage meters (applications, locations, or other limits on your plan)
- Payment method on file for Kiddo invoices
- To change plans, use Upgrade Plan or Switch to Monthly when offered.
- To cancel, use Cancel Subscription and follow the confirmation steps.
Billing receipts for your Kiddo invoice come from Kiddo's billing provider — not from family Stripe payouts.
What happens next
- Plan changes apply per your subscription terms shown in the billing UI.
- If payment fails, Kiddo may restrict access until the subscription is updated — check email from Kiddo for billing notices.
Common questions
Is this where family waitlist fees go?
No. Family fees flow through Stripe Connect (Settings → Integrations and payout views). This page is your Kiddo software subscription only.
Who can see billing?
Typically Super Admin only. Admin staff manage waitlist and enrollment but not Kiddo invoices.
Where are legal terms?
See Kiddo's marketing site terms and privacy pages for subscription and data policies. Help articles summarize product behavior only.
Related articles
- In the app: Settings → Plan, Subscription & Billing
- Connect Stripe for waitlist fees and payouts