Kiddo Help — For centers

Manage multiple locations

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Chris

Last updated on Aug 8, 2026

Summary

Centers with more than one site use locations so waitlist, tours, open spots, and staff permissions stay organized per campus.

Before you start

  • You need Super Admin or Admin access to Settings → Locations & Classrooms.
  • Plan a short code per location if you display location suffixes on status labels.

Steps

Add locations and classrooms

  1. Open Settings → Locations & Classrooms.
  2. Select Add Location and enter name, address, and details.
  3. Within each location, add classrooms (age groups or rooms) used for open spots and offers.
  4. Repeat for each site in your organization.

Let families choose a location

When multiple locations exist, your waitlist form can ask families which site they prefer. Configure location preferences during enrollment setup and on the public form — see Configure enrollment fees and steps.

Assign staff to locations

Location Manager and Staff roles access only assigned locations. When inviting users, pick locations on the Add New User form — see Invite staff to your center.

Work in the app by location

Many pages include a location switcher (Waitlist, Open spots, Tour). Choose All locations or a single site depending on your role.

What happens next

  • Open spots and tours are location-specific.
  • Stripe and some integrations may be configured per center account — confirm billing with your Kiddo plan contact if you operate many sites under one login.

What your parents see: How to join a center's waitlist — families can rank location preferences on the application when you enable it.

Common questions

Can one family apply to multiple locations?

Families can rank location preferences on the application when your center enables it. Each application row ties to a preferred site.

Do I need a separate Kiddo account per location?

Usually one center account with multiple locations. Contact Kiddo support if your organization needs separate accounts.

Where is multi-location in go-live setup?

The checklist includes Add your other locations before sharing your parent link.

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