Kiddo Help — For centers

Create and manage open spots

Open in
View as Markdown Open in ChatGPT Open in Claude
C

Chris

Last updated on Aug 8, 2026

Summary

An open spot is a classroom, schedule, start date, and age range you want to fill. Create spots on the Open spots tab so Kiddo can match waitlisted families and you can send offers.

Before you start

  • You need staff access to Waitlist for a specific location (open spots are location-specific).
  • Confirm Schedules and classrooms are set up under Settings → Enrollment & Waitlist.

Steps

  1. Open Waitlist and select the Open spots tab.
  2. Choose the location and classroom where the spot is available.
  3. Select Add a new spot (or the add action on an empty classroom).
  4. In the create window, set:
    • Classroom and Start date
    • Number of Open Spots (how many children you can enroll)
    • Schedules the spot accepts
    • Age range or birthdate range for matching
  5. Select Create Spot.

Kiddo lists matched children who fit the spot. Open the spot row to review matches, send offers, or archive the spot when it is filled.

Edit or archive a spot

Open the spot from Open spots, update fields as needed, and choose Save Changes. When the spot is no longer available, archive it from the spot actions menu.

What happens next

  • Matched families appear on the spot detail view — sorted using waitlist priority and fit.
  • Send offers from the spot — see How to send an offer for an open spot.
  • Parents receive offer emails when you send; they respond on Home.

What your parents see: How to accept an enrollment offer

Common questions

Why are there no matches?

Families may not have applied for that schedule, age group, or location yet. Review Waitlist filters and your Schedules setup. See What is waitlist priority and how is it used?.

Can I create a spot without choosing a classroom first?

You create spots from a classroom context on the Open spots tab — pick the location and classroom, then add the spot.

What is the difference between Waitlist and Open spots?

Waitlist is every application. Open spots are specific spots you are actively trying to fill. See Common questions about open spots and offers.

Related articles