## Summary

An **open spot** is a classroom, schedule, start date, and age range you want to fill. Create spots on the **Open spots** tab so Kiddo can match waitlisted families and you can send offers.

## Before you start

- You need staff access to **Waitlist** for a specific **location** (open spots are location-specific).
- Confirm **Schedules** and classrooms are set up under **Settings → Enrollment & Waitlist**.

## Steps

1. Open **Waitlist** and select the **Open spots** tab.
2. Choose the **location** and **classroom** where the spot is available.
3. Select **Add a new spot** (or the add action on an empty classroom).
4. In the create window, set:
   - **Classroom** and **Start date**
   - **Number of Open Spots** (how many children you can enroll)
   - **Schedules** the spot accepts
   - **Age range** or birthdate range for matching
5. Select **Create Spot**.

Kiddo lists **matched** children who fit the spot. Open the spot row to review matches, send offers, or archive the spot when it is filled.

### Edit or archive a spot

Open the spot from **Open spots**, update fields as needed, and choose **Save Changes**. When the spot is no longer available, archive it from the spot actions menu.

## What happens next

- Matched families appear on the spot detail view — sorted using waitlist priority and fit.
- Send offers from the spot — see [How to send an offer for an open spot](https://help.joinkiddo.com/hc/centers/articles/send-offer).
- Parents receive offer emails when you send; they respond on **Home**.

**What your parents see:** [How to accept an enrollment offer](https://help-families.joinkiddo.com/hc/families/articles/review-enrollment-offer)

## Common questions

### Why are there no matches?

Families may not have applied for that schedule, age group, or location yet. Review **Waitlist** filters and your **Schedules** setup. See [What is waitlist priority and how is it used?](https://help.joinkiddo.com/hc/centers/articles/waitlist-priority).

### Can I create a spot without choosing a classroom first?

You create spots from a classroom context on the **Open spots** tab — pick the location and classroom, then add the spot.

### What is the difference between Waitlist and Open spots?

**Waitlist** is every application. **Open spots** are specific spots you are actively trying to fill. See [Common questions about open spots and offers](https://help.joinkiddo.com/hc/centers/articles/open-spots-offers-faq).

## Related articles

- In the app: **Waitlist** → **Open spots**
- [How to send an offer for an open spot](https://help.joinkiddo.com/hc/centers/articles/send-offer)
- [Parent Help links you can share with families](https://help.joinkiddo.com/hc/centers/articles/parent-help-links)