Configure enrollment fees and steps

C

Chris

Last updated on Aug 8, 2026

Summary

Enrollment & Waitlist settings control how families apply, how you rank the waitlist, and what fees you charge before and during enrollment. Configure these before sharing your parent link.

Before you start

Key sections

Open Settings → Enrollment & Waitlist:

Schedules

Add the schedule options families choose on the waitlist form (e.g. full-time, part-time, MWF). Inactive schedules stay hidden from new applications.

Enrollment Priorities

Define ranking rules and the questions parents answer on the form. Drag to reorder priority. See What is waitlist priority and how is it used?.

Fee Management

  • Waitlist fee (non-refundable) — optional charge when families join the waitlist.
  • Enrollment fees — deposits or registration fees during enrollment (after an offer).

Waitlist Welcome Message

Customize the message parents see before Begin Application on your public form.

What your parents see: How to join a center's waitlist — your welcome message and the steps on the public form.

Auto-Archive Rules

Automatically move over-age or inactive waitlist applications to Archive. See How to set up auto-archive rules for your waitlist.

Export Waitlist

Download waitlist data for reporting (does not replace import — see Import families from a spreadsheet).

What happens next

  • Changes apply to new applications and form visits immediately unless noted otherwise.
  • Existing applications keep their submitted preferences until updated by staff or the family.

Common questions

Should I charge a waitlist fee?

Optional. Many centers use a small non-refundable fee to confirm serious interest. Set to zero if your waitlist is free.

Where do families pay enrollment fees?

After an offer, families pay through Home or links in enrollment emails — same Stripe connection as waitlist fees.

How do these settings relate to the go-live checklist?

The in-app Setup checklist on Waitlist mirrors these same steps. See Go-live checklist.

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