Summary
Enrollment & Waitlist settings control how families apply, how you rank the waitlist, and what fees you charge before and during enrollment. Configure these before sharing your parent link.
Before you start
- You need admin access to Settings.
- Connect Stripe if you charge waitlist or enrollment fees — Connect Stripe for waitlist fees and payouts.
Key sections
Open Settings → Enrollment & Waitlist:
Schedules
Add the schedule options families choose on the waitlist form (e.g. full-time, part-time, MWF). Inactive schedules stay hidden from new applications.
Enrollment Priorities
Define ranking rules and the questions parents answer on the form. Drag to reorder priority. See What is waitlist priority and how is it used?.
Fee Management
- Waitlist fee (non-refundable) — optional charge when families join the waitlist.
- Enrollment fees — deposits or registration fees during enrollment (after an offer).
Waitlist Welcome Message
Customize the message parents see before Begin Application on your public form.
What your parents see: How to join a center's waitlist — your welcome message and the steps on the public form.
Auto-Archive Rules
Automatically move over-age or inactive waitlist applications to Archive. See How to set up auto-archive rules for your waitlist.
Export Waitlist
Download waitlist data for reporting (does not replace import — see Import families from a spreadsheet).
What happens next
- Changes apply to new applications and form visits immediately unless noted otherwise.
- Existing applications keep their submitted preferences until updated by staff or the family.
Common questions
Should I charge a waitlist fee?
Optional. Many centers use a small non-refundable fee to confirm serious interest. Set to zero if your waitlist is free.
Where do families pay enrollment fees?
After an offer, families pay through Home or links in enrollment emails — same Stripe connection as waitlist fees.
How do these settings relate to the go-live checklist?
The in-app Setup checklist on Waitlist mirrors these same steps. See Go-live checklist.
Related articles
- In the app: Settings → Enrollment & Waitlist
- Set up document types for enrollment
- Share your parent waitlist link