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Getting started
Go-live checklist — what to configure before sharing your link
Summary Use this checklist to finish the waitlist essentials before you share your parent link. It mirrors the in-app Setup checklist on Wait List. Before you start - You need admin or director access to your center in Kiddo. - Complete the Waitlist walkthrough first if you are new — the checklist unlocks after that tour. Checklist items Work through these in any order. Each row links to the same guided setup pages as the in-app checklist. Waitlist setup 1. Add schedules families can choose — Parent-facing schedule names for your waitlist form. In the app: open the checklist Set up action for schedules, or go to Settings → Enrollment & Waitlist → Schedules. 2. Set your ranking rules — Siblings first, return families, custom flags. In the app: checklist Set rules, or Settings → Enrollment & Waitlist → Enrollment Priorities. 3. Set your waitlist fee — Charge a fee when families join, or skip it for free. In the app: checklist Configure, or Settings → Enrollment & Waitlist (waitlist fee section). 4. Customize your public waitlist form — Review the welcome message parents see first. In the app: checklist Customize, or Settings → Enrollment & Waitlist → Waitlist Welcome Message. 5. Add your other locations — If you have multiple sites, let families choose one when they apply. In the app: checklist Add locations, or Settings → Locations & Classrooms. 6. Invite your team — Add admins, directors, and tour leaders. In the app: checklist Invite, or Settings → User Management. Before you share your link - Connect Stripe if you charge waitlist or enrollment fees and want payouts to your bank — families can pay before Stripe is fully connected. See Connect Stripe for waitlist fees and payouts. - Send a test application yourself (or with demo data) to confirm the form and emails look right. What happens next When these items are done, copy your parent waitlist link from Wait List, Settings, or global search and share it on your website, email, or social channels. Families can apply; you manage applications from Wait List. Common questions Do I have to finish every item? Share your link only when schedules, priorities, and your public form reflect how you want families to apply. Fees and team invites depend on your center's policies. Where is the checklist in the app? On Wait List, open the Setup checklist pill (or expand the checklist panel). Items appear as you explore each section of the app. Can I come back later? Yes. The checklist stays available until go-live essentials are complete. Related articles - In the app: Wait List → setup checklist - Share your parent waitlist link - Connect Stripe for waitlist fees and payouts
Sign in with email (verification code)
Summary Kiddo signs you in with a verification code sent to your email — there is no password to remember. Use the same email address your center has for your family. Before you start - Know which email the center used when you joined the waitlist (check your application confirmation email). - Use a browser where you can open mail on this device, or switch to the device where your email arrives. Steps 1. Go to app.joinkiddo.com. 2. Select the Parents tab. Parents tab with email field on the login page 3. Enter your email address. 4. Select Continue (or Sign in with Email on pages that link you from an email). 5. Kiddo opens Check Your Email and sends a verification code to your inbox. Check Your Email with verification code entry and Resend 6. Enter the 6-digit code on that page. Kiddo signs you in when the code is correct — usually on Home, your waitlist application, or the page you opened from email. Sign in from an email (offer, payment, documents) Many Kiddo emails include a Sign in with Email button. Select it, confirm your email if asked, then enter the verification code on Check Your Email. After sign-in, Kiddo takes you to the action in that email (accept an offer, pay a fee, upload a document, etc.). What happens next After sign-in you stay signed in on that browser until you sign out or clear site data. On a new device, repeat the email and code steps. Common questions I did not get the email Check spam and promotions folders. Wait a few minutes, then select Resend on the Check Your Email page (after the countdown), or start again from the login page. Make sure you typed the same email the center has on file. The code says it is invalid or expired Codes expire after a short time for security. Select Resend on Check Your Email for a fresh code, or start again from app.joinkiddo.com (Parents tab). Use the newest email if you received more than one. Can I use Google sign-in? If your center invited you with Google, you may see Continue with Google on the login page. Otherwise use your email and verification code. I applied but Kiddo says it cannot find my account You may need to finish applying on the center's waitlist form first, or use the exact email from your application. Contact the center if you are unsure which email they have. Related articles - How to accept an enrollment offer - How to join a center's waitlist - In the app: login at app.joinkiddo.com → Parents