Offers

Enrollment offer test content

How to accept an enrollment offer

Summary When a center sends you an offer, a spot is available for your child — you have until the deadline on Home to accept or decline before it expires. This guide explains how to respond in Kiddo. Before you start - Sign in to Kiddo with the email address the center has on file for your family. - You need an active offer — check Home or your email for a notification from the center. Steps 1. Sign in at app.joinkiddo.com (Parents tab → enter your email → enter the verification code on Check Your Email). 2. Open Home. 3. Find the offer card for your child — it shows the center name and deadline. Offer card on Home with classroom, schedule, and start date 4. Review the classroom, schedule, and start date shown on the offer. 5. To accept, select Accept, then confirm in the Accept Offer dialog. Accepting secures the spot and starts enrollment steps your center requires. Accept and Reject buttons on the offer notification Accept Offer confirmation dialog 6. To decline, select Reject, then confirm in the Decline Offer dialog. Declining releases the spot; your child stays on the waitlist unless the center tells you otherwise. You can also open the offer from the link in your email — sign in when prompted, then follow the same steps on Home. What happens next If you accept: Your application status updates to show the offer is accepted. The center may ask for enrollment documents or fees next — watch Home and your email. If you decline: The spot goes to another family. You remain on the waitlist at that center unless you withdraw. If the deadline passes: The offer expires. Contact the center if you still want a spot — they may send a new offer if one is available. Common questions I missed the deadline. Can I still accept? The offer may already be expired in Kiddo. Email the center directly — they decide whether a new offer is available. Can two guardians respond? Any guardian on the family account can accept or decline while the offer is active. Only one response counts — the first completed action applies. What if I accept by mistake? Contact the center right away. They can help from their side; do not assume the spot is still open if you need to reverse your answer. Related articles - In the app: Home - Sign in with email (verification code) - Decline an offer or give up a spot - Understand your waitlist status - Pay a waitlist or enrollment fee

Decline an offer or give up a spot

Summary If an offer is not the right fit, you can decline it in Kiddo before the deadline. The center can offer the spot to another family. What happens to your waitlist place depends on the center's policy. Before you start - Sign in with the email the center used for the offer. - You need an active Offer Received on Home or from your email link. Steps 1. Sign in at app.joinkiddo.com. 2. Open Home and find the offer card for your child. 3. Select Reject. Reject button on the offer notification 4. Confirm in the Decline Offer dialog when asked. Decline Offer confirmation dialog You can also open the offer from the email link, sign in, and choose Reject on Home. What happens next - The spot is released for the center to offer to another family. - Your status may show Offer Declined. You might remain on the waitlist for future spots — the center will email you if policy allows re-offers. - Declining releases that spot for another family. You may still be on the waitlist for future spots — ask your center if you are unsure. A new offer later is a separate invitation. If you change your mind before declining, accept instead — see How to accept an enrollment offer. Common questions What if the deadline passed? Unanswered offers expire. Contact the center if you still want the spot — they may send a new offer if it is available. Will declining remove us from the waitlist? Not automatically. Many centers keep you on the waitlist for other spots. Ask your center if you are unsure. I declined by mistake Contact the center immediately. They may be able to send a new offer if the spot is still open. Related articles - In the app: Home - How to accept an enrollment offer - Understand your waitlist status